World Class Customer Service

Commitment to Your Business

Equity Payment offers a comprehensive selection of proven processing solutions, payment gateways and credit card payment systems to meet the unique needs of your business. We bring these solutions to you with unparalleled customer service and commitment to your business.

Custom Tailored Solutions for your Business

Merchant Services begins by taking the time to thoroughly understand our merchants’ needs so that we can effectively develop custom processing programs. Whether you have a retail establishment, an e-commerce website, or a service based business, Equity Payment excels at administering the most complex systems. Our ability to set up programs to process payments efficiently will have real impact on your bottom line. When you choose Equity Payment, we will use our merchant services expertise to set you up to maximize profits.

What You Can Expect from Equity Payment Customer Service

Our customer service representatives will be your liaison for every aspect of your merchant banking needs, providing product and services information, and by resolving any emerging problems that you might have.

At Equity Payment, we are genuinely excited about helping our customers. We are patient, empathetic, and communicative. Our goal is to put ourselves in your shoes and resolve any issues that may arise. For us, customer feedback is priceless. Our main goal is to ensure excellent service standards and maintain high customer satisfaction.

Our Commitment to you.

• We identify and assess your needs to achieve optimum satisfaction.
• We build sustainable relationships of trust through open and interactive communication.
• We provide accurate, valid and complete information for you.
• We handle problems by providing appropriate solutions and alternatives, and follow up to ensure resolution.
• We go the extra mile to engage our customers!